Shipping Policy
1. Shipping Range
We provide global shipping services, covering most countries and regions. If your address is in a remote area, it may take extra time, please understand.
2. Shipping Method and Time
Standard Shipping: Estimated Delivery Time: 7-14 Business Days after Shipment
All orders will be processed and shipped within 1-3 business days, with holidays postponed.
3. Shipping Fee Description
All orders enjoy free standard shipping services, covering the world.
4. Duties and Import Taxes
Some countries/regions may charge import duties or taxes, which are borne by the buyer. It is recommended to check the local customs policy before placing an order.
5. Package Tracking
After the order is shipped, we will send the tracking number by email, and you can track the logistics status at any time on the "My Order" page or the designated courier official website.
6. Wrong Address and Failed Delivery
Please be sure to fill in the accurate and complete delivery address when placing an order. If the delivery fails due to wrong address or no one to sign for it, the buyer will bear the cost of the second delivery.
7. Returns and Exchanges
We support hassle-free returns and exchanges within 30 days of receiving the product, as long as the product is in its original condition, unwashed and with tags intact.
Please contact customer service through the email address for return and exchange requests, attach the order number and product photos.
The return shipping fee is borne by the buyer, and the exchange shipping fee is borne by us once.
Special promotional items and customized items are not returnable or exchangeable.
8. Contact Information
If you have any questions about shipping, please feel free to contact the customer service team at any time:
Email: info@mollytp.com
We hope that you can wear your favorite beautiful clothes as soon as possible and start every beautiful day!